Supervisor, Commission System Analysis

Transamerica•Cedar Rapids, IA

1d•$86,000 - $110,000•Hybrid

About The Position

This role supervises a team of employees engaged in the administration and payment of producer compensation. Oversees staff that ensures producer commissions are made in accordance with required scheduling and in compliance with internal rules and audit requirements. Supervises commission system testing activities.

Requirements

Bachelor’s degree in accounting or business field or equivalent experience
Five years of experience in the financial services or insurance industry
Two years of experience managing employees
Strong analytical skills and problem-solving ability
Excellent interpersonal and communication skills
Strong organizational skills
Ability to work under pressure of deadlines
Ability to make decisions
Excellent math skills
Advanced skills in MS Excel
Working knowledge of MS SQL

Nice To Haves

Eight or more years of commissions or accounting experience
Project management experience
Software testing/QA experience
FINRA Series 7 or 24.

Responsibilities

Provide direction and support in all phases of the commission processes and customer service.
Develop, measure, and monitor productivity goals and quality levels of team members and redirect resources as needed.
Identify opportunities to enhance or streamline workflows and provide recommendations to management.
Hire, train, conduct performance reviews, counsel, coach and develop non-exempt employees.
Supervise semi-weekly commission cycles, including ACH transmissions for field agents, for multiple providers in the U.S. including Puerto Rico, and Canada.
Ensure that the unit's activities relating to the disbursement of agents' compensation are in compliance with internal and external rules and regulations and are completed timely and accurately.
Perform advanced research for resolution of commissions errors or inquiries including through MS SQL queries.
Assist with debt reporting processes; research and respond to complex debt rollup related inquiries for field agents, collection agencies, etc. and review requests for long term debt agreements.
Supervise the preparation of test plans/scripts, and testing projects for changes to the commissions system.
Serve as liaison between commissions and IT staff and or vendors/consultants to effectively test and implement commissions system changes.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs