Supervisor CLS

Natera • San Carlos, CA

138d • $98,500 - $147,900

About The Position

The position is responsible for the daily supervision of lab staff performing laboratory testing and data review. The role includes coaching, motivating, staffing, evaluating, and training staff, while working closely with the Manager to ensure that company, department, and team goals are met.

Requirements

• 2+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment.
• BS/BA degree (or equivalent) in Medical Technology, Biological Sciences, or a related field.
• Current MT/MLS/CLS certification preferable from ASCP, AMT, or AAB.

Nice To Haves

• Proven leadership experience.
• Able to take on projects with little supervision.
• Experience in Molecular Biology, GMP, and QSR.

Responsibilities

• Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
• Ensures production work is consistently completed according to department goals.
• Ensures all case samples are processed and accounted for.
• Monitors team members to ensure adherence to SOPs and safety procedures.
• Oversees training for new hires: works in conjunction with lead to train new hires.
• Documents nonconformance reports and all corrective actions taken when test systems deviate from the established performance specifications as needed.
• Escalates protocol deviation to lead/supervisor.
• Assists manager in initiating and completing CAPAs.
• Handles employee issues and collaborates with Manager to resolve issues.
• Ensures alignment with team for reasoning behind instructions/processes and changes.
• Meets regularly with individual team members to discuss goals and progress.
• Responsible for staff performance reviews.
• Plans and leads shift meetings.
• Keeps team morale up and maintains professionalism of team members.
• Adheres to Departmental Expectations.
• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action.
• Acts as the go-to person when the manager is not present.
• Assists the team in day-to-day lab work.
• Approves timecards and PTO requests.
• Escalates lab issues and team concerns to manager, communicating the problem and suggesting possible solutions.
• Understands the entire lab process and can identify and troubleshoot issues.
• Understands when and how to escalate issues appropriately.
• Ensures the goals set by the manager for the team are being met in the lab.
• Performs and completes side projects assigned by the manager.
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Extractions, Engineering, Stats, R&D, and Support.
• Provides direction to employees according to established policies and management guidance.
• Administers company policies that directly affect subordinate employees.
• Recommends changes to unit or sub-unit policies.
• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors.
• Acts as advisor to unit or sub-units and may become actively involved to meet schedules and resolve problems.

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits.
• Commuter benefits.
• Generous employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees