Supervisor - Clothing

D&B Supply • Nampa, ID

1h

About The Position

Primary focus is within the clothing department of the store. Acts as supervisor in the clothing department while providing direct customer service and support.

Essential Functions/Duties:
Work closely with management in completing sales objectives and staffing needs. Also conduct and write performance reviews on department team members.
Assist and provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
Train new hires, monitor and coach clothing staff on selling techniques and merchandising.
Advise and assist customers in ordering specialized merchandise as needed.
Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
Answer telephones and handle routine customer telephone inquiries.
Perform general floor maintenance and housekeeping.
Monitor and maintain the condition and safekeeping of merchandise.
Prepare and participate with inventory cycle activities.
Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

• Must have knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Proven ability to work as a team.
• Must be able to work majority of shift standing and be able to lift up to 50 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

Nice To Haves

• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Work closely with management in completing sales objectives and staffing needs.
• Conduct and write performance reviews on department team members.
• Assist and provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Train new hires, monitor and coach clothing staff on selling techniques and merchandising.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping.
• Monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

What This Job Offers

• Education Level: High school or GED