Supervisor, Clinical Operations (Reference Lab)

Tempus AI • Chicago, IL

1d • $55,000 - $70,000

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Requirements

• 2+ years working experience, inclusive of team management and/or direct people management
• 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
• Experience in Standard Operating Procedure development
• Experience in onboarding and training staff
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
• Persistent and resilient person who thrives in a fast-paced, highly iterative environment
• Strong critical thinking, interpersonal, and problem-solving skills
• Impeccable written and verbal communication skills

Responsibilities

• Directly manage a team of coordinators.
• Responsible for performance management for all direct reports.
• Lead a team responsible for maintaining healthy turnaround times for our clinicians and patients by way of numerous daily maintenance workflows
• Responsible for day-to-day team performance and team culture
• Autonomously own ad hoc processes, audits, and projects to ensure operational excellence is maintained
• Proactively identify opportunities for improved operational efficiencies and partner with respective cross-functional teams (internal and external) on implementation
• Serve as primary point of contact for Tempus internal teams for workflow escalations
• Partner with cross-functional team members to operationalize and scale new launches and processes
• Responsible for the team’s adherence to Tempus company guidelines
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager