Supervisor Clinical Documentation Improvement (CDI)

Cleveland Clinic

1d • Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Clinical Documentation Improvement Supervisor, you will oversee the daily operational activities of a team of clinical documentation specialists and assist the Manager with personnel-related duties. In this role, you will organize, direct, coordinate, and manage the activities of the CDI team, ensuring compliance with CCHS, JCAHO, and other regulatory requirements. Serving as a liaison between CDI and other CCHS departments, you will monitor team performance, provide ongoing education and support, administer disciplinary counseling when needed, and make recommendations in alignment with Cleveland Clinic enterprise HIM and CCF policies and procedures. A caregiver in this role works remotely days from Ohio or Florida - hours are 8:00 a.m. – 5:00 p.m.

Requirements

• Graduate of accredited school of nursing or Associate's Degree in Health Information Management or related field
• Nursing License in State of Ohio (RN) or Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT)
• Two years of managerial/supervisory experience
• Knowledge of medical record technology, statistics and organization
• Knowledge of supervisory techniques and methods with the ability to train others in CDI concepts
• Advanced experience with PC applications including Windows, 3M and Epic software programs

Nice To Haves

• Bachelor's Degree
• Advanced knowledge of normal and abnormal anatomy, physiology and disease process
• Certified Coding Specialist (CCS) or Certified Clinical Documentation Specialist (CCDS) or evidence of equivalent competency
• Three years of experience in a CDI environment
• Experience in a large healthcare organization
• Experience supervising teams and ensuring independent productivity
• Background in CDI processes
• Familiarity with risk adjustment concepts and processes
• Understanding of Patient Safety Indicators (PSI) and Hospital-Acquired Conditions (HAC)

Responsibilities

• Assure compliance with CCHS, JCAHO, and other regulatory bodies.
• Serve as a liaison between CDI and other CCHS Departments.
• Supervise CDI personnel in daily operational activities.
• Direct the performance of CDI for the purpose of accurate documentation and queries.
• Monitor and maintain data on employee compliance with productivity and quality standards and take appropriate action as needed.
• Assist the manager with hiring, performance appraisals, disciplinary actions, training, distribution and flow, and employee engagement.
• Administer corrective action as needed.
• Maintain efficient systems and workflow to meet both CCF and government regulations.
• Protect the confidentiality of patient information per HIPAA regulations.
• Responsible for ongoing development, implementation, processing and maintenance of clinical data computer systems.
• Protect the interest of the Clinic with HIM vendors.
• Interacts with ITD in the support of systems and processes in the section.
• Facilitate/train CDI staff on daily activities.
• Monitor and ensure time and attendance policy for the section.
• Interact with the CDI Quality and Education Coordinators to support CDI Quality and Education initiatives.
• Interact with the Manager of CDI to support the program initiatives and strategic planning goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees