Supervisor - Claims, Ft. Lauderdale, On-Site

GuideWell•Fort Lauderdale, FL

2d•Onsite

About The Position

Roles in the Claims organization review and adjudicate claims; determine whether to return, deny or pay claims following policies and procedures. Supervisors are responsible for achieving business results through the application of effective leadership and management processes, guided by the Company’s management philosophy. The majority of Supervisors’ time is spent on providing daily direction, coaching and oversight to a team consisting primarily of non-exempt frontline customer service staff and may include exempt-level analytical or business support staff. Essential Job Functions: Manage work to produce customer value by planning and forecasting, setting objectives and priorities, establishing goals, clarifying accountabilities, assigning work and utilizing management and financial controls. Manage levels of performance and assist with employees’ professional growth by planning and building an effective organization; communicating effectively; coordinating with others; maintaining employee morale; motivating, recognizing and rewarding others; coaching and developing others and engaging in self- development. Manage business and public relationships and situations to obtain better business outcomes; communicate effectively and coordinate with others. Develop, prioritize and implement strategy; set policies and procedures and manage creativity and innovation. Typically has shared responsibility for budget at the cost center level.

Requirements

3+ years of related work experience
Bachelor’s degree or equivalent work experience
1+ years of direct supervisory experience; this includes direct experience performing management functions dealing with staffing, pay administration, performance management and employee relations.
Demonstrated experience resolving escalated issues and barriers.
Demonstrated experience with planning and budgeting
Demonstrated experience using continuous improvement principles and tools
Proven inventory management skills
Proven experience utilizing Word, Excel, and PowerPoint skills

Nice To Haves

Experience working within healthcare operations or service industry
Demonstrated experience developing and executing management plans

Responsibilities

Manage work to produce customer value by planning and forecasting, setting objectives and priorities, establishing goals, clarifying accountabilities, assigning work and utilizing management and financial controls.
Manage levels of performance and assist with employees’ professional growth by planning and building an effective organization; communicating effectively; coordinating with others; maintaining employee morale; motivating, recognizing and rewarding others; coaching and developing others and engaging in self- development.
Manage business and public relationships and situations to obtain better business outcomes; communicate effectively and coordinate with others.
Develop, prioritize and implement strategy; set policies and procedures and manage creativity and innovation.
Typically has shared responsibility for budget at the cost center level.

Benefits

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered.
As an employee, you will have access to:
Medical, dental, vision, life and global travel health insurance
Income protection benefits: life insurance, short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan including employer match
Paid time off, volunteer time off, 10 holidays and 2 well-being days
Additional voluntary benefits available
A comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws.
Benefits may vary based on the state in which work is performed.
Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation.
We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Annualized Salary Range: $59,800 - $97,100
Typical Annualized Hiring Range: $59,800 - $74,700
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission.
All qualified applicants will receive consideration for employment.
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects.
Jobs are sedentary if traversing activities are required only occasionally.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission.
All qualified applicants will receive consideration for employment.