Supervisor, Care Coordination (60273)
About The Position
Oversees the daily operations of the care coordination continuum programs, to include but not limited to referral management, scheduling work assignments, training new employees, monitoring timecards, supervising staff performance, and assisting the leadership of Care Coordination with recommendations in the hiring and termination of staff members. Conducts weekly staff supervision with focus on providing strategies to support clients with care coordination needs. Identifies administrative and personnel deficiencies; collaborates with leadership as appropriate. Serves in a dual capacity as a limited direct service provider; meets and maintains assigned client caseload by rendering care coordination services.
Requirements
- Requires clinical licensure in one of the following areas: LPC, LCSW, LMFT, LAC
- One (1) year of supervisory experience or equivalent professional experience with proven ability to lead staff in a supportive, professional manner.
- Demonstrated ability with program development and/or implementation. Experience in case management and/or skills development services.
- Comprehension of strengths-based client approaches.
- Must maintain a valid unrestricted drivers license
- Excellent verbal and written communication skills. Possesses the ability to easily build rapport with clients and other team members.
- Proficient computer skills, to include Microsoft Suite, with the ability to type 25+ w.p.m. for the input and output of information.
- Ability to work cohesively in a team-oriented environment that fosters good working relationships.
- Embodies a commitment to: Passion, Humility, Corporate Citizenship, Value in diversity, Innovation, FUN, Integration, Excellence, Transparency, Safety
Responsibilities
- Provides clear and accurate documentation to support services rendered.
- Ensures compliance with outlined time frames and confidentiality guidelines.
- Provides direct oversight of staff under the care coordination continuum, to include but not limited to staff from multiple disciplines.
- Reviews, monitor, and co-signs staff documentation to include assuring timely documentation
- Understands billing codes and proper use of codes
- Monitors Care Coordination metrics
- Working knowledge of community resources
- Understanding of program requirements and fidelity guidelines
- Monitors staff timecards, schedules, and coverage as needed
- Responsible for referral management, assigning caseloads, and assuring appropriate caseloads size for staff
- Provides direct client care and monitors caseload and engagement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
