SUPERVISOR - CAGE

Seminole Gaming • Coconut Creek, FL

3d • Onsite

About The Position

Our Commitment to Service:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
Under the direction of the Cage Manager, is responsible for the direct operation of the gaming cage and vault. The individual will be accountable for funds, balancing Cage Cashiers, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have strong knowledge of Title 31 and tax requirements as pertains to the gaming operation. The individual will have a strong working knowledge of all areas of Cash Operations, excluding the drop & count.

Requirements

• High school diploma or GED (2 years of college preferred), and a minimum of 2 years of related experience, one of which must be banking or Casino Cash Operations experience; or an equivalent combination of education and/or work experience.
• Must be computer literate which includes operation of a windows computer, excel, word, and custom in house programs.

Responsibilities

• Must adhere to the Seminole Tribe's Policies and Procedures.
• Knowledgeable of and ensure compliance with all departmental procedures, Title 31, and tax requirements. Prepares and reviews Title 31 paperwork.
• Receive, reconcile and manage an imprest safe as assigned. Issue banks to and balance Cage Cashiers.
• Perform even exchanges with and ensure the safe and efficient operation of the Vault.
• Assist in performing staff reviews. Enforce all departmental procedures and perform corrective action as required.
• Manages the staff under their control to ensure the safe and efficient operation of the Cage.
• Ensures adequate inventories of all operational supplies.
• Handles customer disputes in a professional manner. Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED