Supervisor, Cage Operations

Hard Rock Hotel & Casino Ottawa • Tampa, FL

7d • Onsite

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Responsibilities: This position is responsible for the direct supervision of cashiering functions. Essential duties include, but are not limited to: Must adhere to the Seminole Tribe's Policies and Procedures Manages cage inventory to include Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, and Poker Cage Deals directly with customer concerns/complaints as required within jurisdiction Ensures all regulatory requirements are followed Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel Promotes positive public/employee relations at all times Maintains a clean, safe, hazard-free work environment within area of responsibility Performs all other related and compatible duties as assigned Qualifications: High school diploma or GED required as well as one (1) to two (2) years of related experience or an equivalent combination of education and experience Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals Ability to calculate interest, commission, and percentages as it applies to job functions. Must have excellent interpersonal skills to effectively work with staff as well as patrons. Required to become proficient with department specific computer programs Must also have strong communication and interpersonal skills Work Environment: Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). #gotoworkhappy Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

• High school diploma or GED required as well as one (1) to two (2) years of related experience or an equivalent combination of education and experience
• Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience
• Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals
• Ability to calculate interest, commission, and percentages as it applies to job functions.
• Must have excellent interpersonal skills to effectively work with staff as well as patrons.
• Required to become proficient with department specific computer programs
• Must also have strong communication and interpersonal skills

Responsibilities

• Must adhere to the Seminole Tribe's Policies and Procedures
• Manages cage inventory to include Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, and Poker Cage
• Deals directly with customer concerns/complaints as required within jurisdiction
• Ensures all regulatory requirements are followed
• Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees