Supervisor Business Operations; Full-time, MMMC

Kaiser Permanente•Wailuku, HI

30d

About The Position

Directs and coordinates business operations services. Functions as a patient advocate. Participates in and collaborates on Region-wide activities relating to areas of responsibility. Supervises assigned staff.

Responsibilities

Plans, coordinates, directs, and supervises activities of assigned business operations area.
Delegates, monitors, and evaluates activities of assigned staff to ensure accuracy and efficiency of business operations.
Works with appropriate leadership to develop and implement business operations process changes.
Provides information for and coordinates special projects/activities within area.
Promotes and supports business operations processes, programs, and methods to enhance quality of service.
Assists in developing effective and appropriate use of process improvement tools to ensure efficient, productive, quality workflow and environment.
Establishes effective, collaborative working relationships with leadership.
Facilitates and collaborates toward improvement and problem resolution.
Implements work plans and strategies to increase efficiencies.
Coordinates and facilitates monthly department meetings.
Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.
Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.