Supervisor, Billing

DSV•Itasca, IL

1d•$69,000 - $93,000•Onsite

About The Position

The Supervisor, Billing is responsible for overseeing the daily billing operations that support warehouse and logistics activities. This role ensures timely and accurate invoicing, serves as the point of contact between warehouse operations and finance, and helps streamline billing processes in a fast-paced freight forwarding environment. Will supervise billing staff and work collaboratively with cross-functional teams to maintain accuracy and efficiency.

Requirements

1-2 years or more of relevant work experience required
Ability to work with minimal supervision
Detail oriented, organized, and able to effectively manage multiple priorities
Effective interpersonal skills and ability to communicate both orally and in writing
Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients
Intermediate skills in Microsoft Outlook, Word and Excel
Must be able to read, write, and speak English and the local country language

Responsibilities

Oversee the day-to-day billing operations related to the warehouse.
Ensure accurate and timely invoicing in accordance with customer contracts, rates, and company policies.
Collect and scan documents into the document imaging system for billing packets and visibility
Ensure charges are entered timely into the billing system and audit charges so DSV can bill the client (DSV routed cargo)
Enter all charges, print invoice and mail with applicable documentation to client (Non-DSV cargo)
Process and record direct deposits and electronic bill payments for the brokerage operation
Confirm duty payment and bill if necessary
Order and maintain inventory of office supplies for the brokerage operation
Proactively identify and resolve billing related issues
Train, mentor, and guide billing team members to ensure quality and productivity standards are met.