Supervisor-Behavioral Health Office York

Wellspan Health • York, PA

437d

About The Position

The Supervisor of the Behavioral Health Office at WellSpan Health is responsible for overseeing the business office and administrative functions of the outpatient behavioral health clinic. This role includes supervising personnel, managing operations, and ensuring quality control while promoting patient satisfaction and welfare. The supervisor will also engage in strategic planning and financial management to enhance clinic performance.

Requirements

• High School Diploma or GED required; Associate's Degree preferred.
• 1 year of relevant experience required.
• Supervisory experience required.
• Demonstrated experience in employee supervision required.
• Physician/mental health office experience preferred.

Nice To Haves

• Experience in a healthcare setting.
• Knowledge of behavioral health services.

Responsibilities

• Supervises business office personnel including recruiting, orientation, training, performance evaluation, and counseling.
• Coordinates and integrates services within WellSpan Philhaven with other departments and service lines.
• Continuously assesses and improves WellSpan Philhaven's performance and maintains quality control programs.
• Manages on-site activities to promote patient satisfaction and welfare.
• Facilitates purchasing of supplies and resolves issues with outside vendors.
• Works with senior clinic manager and lead physician to enhance operations, quality, and safety.
• Communicates operational issues to senior clinic manager for resolution.
• Tracks trends to identify improvement opportunities and promotes reporting of events.
• Trains staff to address patient concerns and assures all issues are addressed appropriately.
• Prepares and maintains staff work schedules and performs payroll functions.
• Assists in strategic planning and development of action plans related to clinic objectives.

Benefits

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED