Supervisor - Base Maintenance, Facilities

United Airlines•San Francisco, CA

15h•$115,990 - $141,766

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Supervises Facilities and Ground Service team performance and execution against all division and corporate maintenance objectives; this includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, service level goals / tolerances, planned and preventative maintenance program compliance and operational performance goals Leads and supports efficient and effective team maintenance operations in a positive, productive and safe work environment Supervises maintenance productivity, supplies, appropriate resources, and tools as needed, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy Lead safe and environmentally compliant maintenance operations and support all safety / OSHA, environmental and training programs compliance Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel Identifies the need for change and / or improvement and executes Maintains proactive communication and positive relations with maintenance team and customer group stakeholders Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings

Requirements

High school diploma or equivalent
3+ years’ experience in a maintenance related role
Management experience – leading operational teams
Leadership, communication skills, attention to detail, timeliness to priorities.
Computer Skill (outlook, e-mail, word, excel, ppt, project management formats are a few)
Budget experience
Customer Service Experience
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Associate degree
Completed apprenticeship in one of the trade skills
Experience in a union environment
Parts purchasing experience
Proven accountability in a management role
Project and planning experience
Exposure to construction projects
Completed apprenticeship in one of the trade skills

Responsibilities

Supervises Facilities and Ground Service team performance and execution against all division and corporate maintenance objectives
Leads and supports efficient and effective team maintenance operations in a positive, productive and safe work environment
Supervises maintenance productivity, supplies, appropriate resources, and tools as needed, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy
Lead safe and environmentally compliant maintenance operations and support all safety / OSHA, environmental and training programs compliance
Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel
Identifies the need for change and / or improvement and executes
Maintains proactive communication and positive relations with maintenance team and customer group stakeholders
Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings