Supervisor Backhaul

Penske•Duluth, GA

178d•$60,400 - $93,000

About The Position

The Supervisor - Backhaul Operations is responsible for leading and optimizing all backhaul activities supporting Penske’s customer inbound operation. This role is accountable for achieving and exceeding revenue and load targets tied to our customer’s inbound network, ensuring alignment with Penske’s broader backhaul strategy, and maintaining operational excellence across assigned lanes and domiciles. The supervisor will manage day-to-day backhaul execution, coordinate directly with regional and site leadership, and develop relationships with internal teams and external carriers/vendors to drive continuous improvement. This role will also oversee dedicated Lead Load Planners, providing coaching, performance feedback, and training to maximize results. The position serves as the subject matter expert for our customers inbound backhaul, integrating market intelligence, operational constraints, and customer priorities into actionable plans.

Responsibilities

Own our Customer’s inbound backhaul process, including key KPIs.
Monitor performance by lane, domicile, and LLP; address underperformance with targeted action plans.
Provide direct leadership, guidance, and development for assigned LLPs, ensuring alignment with corporate strategy and KPI expectations.
Partner with our Customer’s inbound site leadership to integrate backhaul opportunities into daily operations, removing operational barriers.
From time to time, represent our customer’s inbound backhaul performance in regional and customer-facing reviews (QBRs, business planning, etc.).
Other Projects as assigned
Track, analyze, and report our Customer’s inbound backhaul metrics to leadership, highlighting successes, gaps, and corrective actions.
Use data to identify high-impact improvement opportunities, including network efficiency, lane fill rates, and empty mile reduction.
Collaborate with peers and leadership to share best practices and implement process improvements across the network.
Promote the use and utilization of Penske systems that enhance backhaul, including internal matching platforms, accounting and safety programs used daily to run the activities of our business.