Supervisor, AV Test Operations
About The Position
The AV Testing Operations Supervisor partners with Operations leadership to develop and implement best practices and protocols for Testing Operators. They serve as the primary point of contact for Testing Operators when issues arise, providing strategic and efficient resolution. Through coordination with Engineering, L&D, Safety, and Operations departments, Supervisors identify and secure the resources necessary for effective daily operations. The AV Testing Operations Supervisor manages team member time-off requests while minimizing impact on testing operations, ensures adherence to test scheduling protocols, and oversees daily performance of Testing Operators. They address performance deficiencies through targeted coaching, attendance management, and constructive feedback to maintain alignment with company policies, standards, and departmental expectations. Supervisors conduct bi-weekly reviews and bi-annual/annual performance evaluations to support team growth and development.
Requirements
- Comprehensive understanding of daily/weekly testing processes and procedures
- Proven experience in supervisory or leadership roles
- Excellent verbal and written communication skills
- Demonstrated ability to delegate tasks effectively
- Flexibility to work garage and office environments as required
- Proficiency with Jira and Confluence applications
- Ability to provide constructive feedback across various test types to Development Teams
- Solid understanding of testing procedures conducted on test vehicles (DTs, VVR, VBS, etc.)
- Previous supervisory or management experience
- Proven management experience leading large Testing Operator teams (50+) to ensure efficient daily execution of scheduled missions
- Excellent proficiency in Microsoft Office and G-Suite applications
- Strong task management and organizational skills
- Experience in automotive industry or fleet operations
- Basic knowledge of Linux and scripting languages
- Ability to thrive and make calculated decisions in fast-paced environments and meet short-notice deadlines
- Flexibility to work varied shifts and extended hours during peak testing periods
- Valid driver's license required
- High school diploma or equivalent required
Nice To Haves
- Associate or Bachelor's degree in Engineering, Physics, Science, or related field
- Hands-on experience working in Linux environments
- Data analysis and interpretation experience
Responsibilities
- Schedule Testing Operators and assign vehicles in coordination with AV Testing Operations Fleet Coordinators and AV Testing Operations Managers
- Coordinate within AV Testing Operations to conduct and complete daily/weekly testing activities
- Provide Testing Operators with current and accurate information regarding vehicle allocation and software bundle requirements
- Review Dev Tickets (DTs) for discrepancies and safety concerns prior to scheduling
- Ingest and review DriveLogs in coordination with the Triage Team as applicable
- Collect, track, and analyze trend information essential for daily vehicle testing operations
- Lead specialized group projects, including coordination of high-level internal and external vehicle demonstrations
- Oversee daily shift execution of operations safety protocols/procedures in accordance with Safety policy
- Conduct basic AV system troubleshooting and facilitate Quick Action Reporting procedures in coordination with Fleet Supervisors and Vehicle Integration Engineers
- Review in-vehicle dash camera footage
- Attend daily briefings via Zoom or in-person
- Review weekly feedback submissions
- Provide job coaching and professional development for Testing Operators
- Conduct performance reviews/evaluations and address Testing Operator performance issues through appropriate interventions
- Approve and manage time-off requests
- Complete additional duties as assigned
Benefits
- Candidates for certain positions are eligible to participate in Motional’s benefits program.
- Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
