Supervisor, AR Solutions

CorroHealth

About The Position

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Supervisors lead a group of Team Members performing work for assigned client(s). Supervisors ensure client needs are met by organizing inventory and workflow and ensuring that Team Members are engaged and able to adequately perform their duties.

Requirements

Highschool diploma or equivalent
At least 2 years supervisory experience preferred
Knowledge of Revenue Cycle Management preferred
Experience effectively managing remote team members
Excellent verbal and written communication skills
Ability to present information professionally to clients
Basic Outlook, Word and Power Point skills (ability to create emails, schedule meetings and prepare documents and presentations)
Intermediate Excel skills (vlookup, sumif, countif, pivot tables, basic formulas)
Ability to organize and facilitate meetings (prepare agenda, assign to-do’s, record meeting minutes, follow ups)
Ability to analyze data and identify trends
Ability to work independently and with a team to meet multiple competing priorities

Responsibilities

Manage staff in accordance with Company policies and procedures in a manner that engages and motivates.
Monitor Team Member performance and provide feedback and training to improve production and quality.
Assess training needs and provide development opportunities for team members.
Participate in the interview and selection process for new team members.
Facilitate positive and productive working relationships with Global Team Members.
Understand Client requirements, analyze data, identify trends and participate in client meetings.
Ensure ParaPath module reflects current client desk procedures and most efficient process.
Create and maintain client preference guides; ensure that client preferences are clearly articulated to Team Members.
Ensure Team Members have appropriate and timely access to client systems.
Actively manage new inventory, high balances and ageing from placements.
Monitor and manage inventory to ensure that account resolution is achieved quickly.
Other duties as assigned.