Supervisor - APP Site Lead - OMC Infectious Disease

Ochsner Health • New Orleans, LA

278d • Remote

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job works in a collaborative model with colleagues including but not limited to: residents, fellows, attendings, Advanced Practice Providers (APPs), and others who care for patients within the organization. This job is responsible for working in collaboration with the Medical Director or approved staff physician and in association with administrative leaders and nursing staff and is accountable to supervise and lead their respective teams. In addition, this job works with the specific service line or department leadership team in daily operations. Takes a leadership role in overall program development and departmental initiatives, processes, and/or changes and encourages multidisciplinary collaboration. This job demonstrates professionalism and effectively facilitates support of the APPs as well as actively participates in organizational committees to ensure alignment of APPs in the overall mission and vision of the organization.

Requirements

• Master's degree in Nursing or Bachelor's degree in Physician Assistant Medicine or Health Sciences, or graduate of an approved physician assistant training program.
• 1 year of working experience in the clinical department.
• Current Advanced Practice Registered Nurse (APRN) Nurse Practitioner License in the state of practice.
• Eligible for Prescriptive Authority in the state of practice as outlined by the State Board of Medical Examiners.
• Current license as a Physician Assistant in the state of practice.
• National Commission on Certification of Physician Assistants (NCCPA) certification.
• Eligible for prescriptive authority in the state of practice as outlined by the State Board of Medical Examiners.

Nice To Haves

• 3 years of related working experience.

Responsibilities

• Performs clinical duties of an APP within the respective department and utilizes the approved medical practices process in the delivery of all patient care.
• Provides education experiences to patient families, staff, other health professionals, and to the community.
• Collaborates with the department chair or medical director, regional or system APP Lead, and administrative leader in facilitating the development, support and management of the APP group.
• Facilitates change to meet organizational goals; develops and implements strategies to reduce costs and increase patient satisfaction.
• Actively participates in and leads discussion of quality results and patient feedback, problem solving and development of plans to improve quality of care and service.
• Monitors competency, documentation and outcomes of care given by APPs.
• Facilitates working relationships among all levels of staff to meet patient care requirements.
• Provides clinical oversight, including work assignments, training and evaluation in accordance with the organization, and specific, respective departmental policies and procedures.
• Follows up and supports efforts of colleagues to implement improvement action plans.
• Actively participates in at least one council, hospital, committee, task force, or project team to improve patient care or work area.
• Models appropriate judgment in the follow-up of patient care issues, including use of physician, nursing and/or administrative chain of command.
• Involvement with patient complaints and requests for service immediately and courteously.
• Facilitates learning for other staff to become more effective in their role; provides coaching and team building to increase employee productivity and satisfaction.
• Serves as a resource to staff for problem solving; manages employee growth and development through coaching, counseling, and corrective actions including performance evaluations when appropriate.
• Ensures that the appropriate internal controls, backups, and policy guidelines are communicated to department leaders.

Benefits

• Equal Opportunity Employer
• Great Place to Work Certification™
• Top Work Places 2023 for six consecutive years
• Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 2024
• 150 Top Places to Work in Healthcare by Becker's Healthcare
• Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree