SUPERVISOR and GAMES FLOOR - PART TIME

Caesars Entertainment•Black Hawk, CO

44d•$32 - $34

About The Position

Maintain control of and oversee all activities on the assigned table games at all times. Assure quality guest service and a favorable gaming experience for guests. Pay between $32.00 and $34.00 per hour based on experience.

Requirements

A high school diploma or GED is preferred.
Technical school education or previous casino experience in dealing table games is preferred.
Proficiency in all games offered is required.
Must be able to obtain and maintain a Colorado Gaming License.
Must be able to work any assigned shift, including late nights, weekends, holidays and overtime.
Read, write and understand simple instructions in English.
Communicate appropriately with all departments and fellow team members.
Good eye-hand coordination.
Able to add monies and chips in order to properly payout winning bets.
Knowledge of theft techniques.
Good guest service and communication skills.
Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

Nice To Haves

Technical school education or previous casino experience in dealing table games is preferred.
A high school diploma or GED is preferred.

Responsibilities

Maintain a pleasant, friendly and welcoming attitude toward all external and internal guests at all times.
Resolve issues, disputes and correct errors as needed.
Monitor game activity at all times.
Control gaming cards and equipment.
Use table, shoe and paddle correctly.
Ensure the winning bets are accurately and promptly paid and correct any Dealer errors as required.
Maintain TiPS certification.
Manage administration of table fills and credits, player ratings and rundowns.
Assist in monitoring staffing levels to maintain full coverage and budgetary compliance.
Analyze guest’s play to monitor for cheating scams, card counters and unusual or suspicious variations in play.
Maintain strict confidentiality relative to financial information, company policies and procedures and team and guest information.
Participate in interviewing, hiring, developing, counseling and terminating department staff.
Administer disciplinary action as necessary.
Write and deliver thorough performance reviews for team members.
Have complete knowledge of all casino events and promotional activities.
Keep work area in a clean and orderly manner.
Ensure the safety and security of guests and team members.
Comply with all policies and procedures.
Other duties as assigned or any reasonable request from any member of management.