Supervisor - Ambulatory Operations

MultiCare Health System•Tacoma, WA

About The Position

Where Kids and Families are Always First MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. FTE: 1.0, Shift: Day, Schedule: Monday-Friday, Exempt This position will support our Mary Bridge Children's Pediatrics - Union Ave Clinic. Additional information about this clinic can be found here: https://www.marybridge.org/locations/mary-bridge-childrens-pediatrics-union-avenue/ Position Summary The Supervisor-Ambulatory Operations is responsible for the achievement of system goals around finance, quality, service, and engagement objectives through the oversight of all clinic operational functions, to include budget oversight, human resource management, and clinic through-put. The incumbent will supervise front and back office operational staff and perform human resource related functions such as recruitment, performance management, staff engagement and recognition as well as oversight of all operational duties related to staff scheduling, provider scheduling, and supply ordering. Work situations are varied and require servant leadership traits, a service oriented professional manner, well developed communication skills, the ability to organize many functions simultaneously, discretion, and critical thinking. Decision making is required in the daily routine functions of the position. Major decisions are subject to review and approval. Internal contacts include department staff and management in such areas as HIM, IS, Patient Accounts. External contacts include patients, families, private physician offices, insurance companies, DSHS, and outside agencies.

Requirements

Associate's degree or 2 years of experience in lieu of degree will be considered
Two (2) years of experience in related professional or technical role/function
Previous experience and demonstrated skills in a supervisory or lead capacity