Supervisor, Ambassador Services (Wardrobe), Part-Time, SeaWorld San Diego
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About The Position
The Wardrobe Supervisor will oversee the daily operation to assign Ambassador uniforms, ID badges, etc. The position will lead a team of Wardrobe attendants, monitor inventory, budget, etc. Ensure that ambassadors follow the appropriate uniform standards while working. Direct, and oversee daily wardrobe operations. Effectively coach, document, mentor, direct, and evaluate performance of front-line team. Manage inventory levels for all wardrobe items. Enthusiastically evaluate processes to find efficiencies. Coordinate hiring and development of wardrobe ambassadors. Delegate work as appropriate, and foster an environment of accountability with frontline team. Coordinate with external resource when necessary i.e. embroidery. Manage and participate in uniform fittings to ensure professional appearance. Manage and participate in distribution of uniforms, IDs, nametags. Assess quality of wardrobe product, and seek ambassador feedback. Actively participate in financial aspects of the area: labor and expense budgets, budget forecasting, tracking, capitol funds, and procurement. Produces, and maintains accurate documentation. Maintains a professional environment through respect of sensitive information. Develops and maintains positive working relationships with ambassadors, peers, and leadership across all park departments. Ensure safe work practices are being followed in the area. Ensure excellent guest service for the parks internal customers. Maintains cleanliness standards to include storage, laundry, and appropriate disposal of items. Maintains a positive and flexible attitude. Assist other locations and areas throughout the park as needed.
