Supervisor, Airport Services - LAX

ENVOY AIR INC.•Los Angeles, CA

55d

About The Position

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Requirements

Minimum age of 18
High school diploma or GED equivalent
Valid state driver's license
Previous work experience in an airline or airport capacity such as sales and operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Previous working experience in a team lead, supervisory or managerial role
Demonstrated ability to communicate effectively, both verbally and in writing
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Willing and able to work rotating shifts including days, nights, weekends, holidays, and days off as needed
Flexible to work additional hours with short notice when operationally necessary

Nice To Haves

College coursework or college degree preferred
Proven work experience building constructive and effective relationships with internal and external customers preferred

Responsibilities

Responsible for directing and coordinating day-to-day activities for employee equipment rooms and supplies
Manage and disciple based on standard procedures for employees overseeing on daily shift
Provide leadership and motivation to their team
Responsible for establishing and maintaining high standards of safety, security and customer service in accordance with Company policies and procedures
Analyzes records and reports and is responsible for meeting performance targets which may include departure dependability, baggage handling, security procedures, and customer service/ employee engagement
Confers with lead agents and other staff on needed items
Evaluates current procedures for accomplishing department objectives in order to develop and implement improved procedures
Ensures overall departmental compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Maintains the departmental budget, participates on operational conference calls, station audits and prepares various reports
Strong organizational and decision-making skills are necessary
Ability to think strategically and adapt to the changing needs of the business is critical
Must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated