Supervisor, Airport Services (Part-Time/Seasonal)

JSX•Monterey, CA

5d•$26

About The Position

As an Airport Services Supervisor, you are the guiding force behind a seamless, elevated Customer experience. You’ll work alongside a passionate team of Airport Services Concierges (ASCs), ensuring every interaction—whether in the lounge, in line, or on the way to the aircraft—feels thoughtful, polished, and consistent. From prepping amenities and monitoring performance to leading with empathy and accountability, you help turn first-time flyers into loyal JSX fans. We're seeking dedicated and motivated individuals for a part-time, seasonal role. The season is expected to run from Jun 2026 to September 2026; however, the exact duration may vary based on business needs. Please note that this is a seasonal position, and employment will conclude at the end of the season.

Requirements

In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment.
2+ years of airport operations experience
Ability to lift 75+ pounds
High school diploma or GED
Comfortable with intermittent physical activity, including bending, reaching, and standing for long periods
Flexibility to work early mornings, late nights, weekends, and holidays
Current and valid Driver’s license required.

Responsibilities

Lead and support your team of ASCs—offering coaching, guidance, and real-time feedback.
Ensure the lounge and gate environments are impeccably clean, organized, and stocked with premium amenities.
Coordinate with flight crews, mechanics, business partners, and FBOs to support smooth and timely operations.
Maintain operational standards around safety, appearance, and performance—holding yourself and your team accountable to the highest standards.
Step in and serve alongside your team during high-volume or critical periods, embodying hands-on leadership.
Drive a culture of hospitality, ensuring Customers feel seen, supported, and celebrated from check-in to takeoff.
Monitoring the operational environment and reporting safety risks in real time
Ensuring compliance with updated policies, alerts, and regulatory guidance
Maintaining personal readiness for safety-sensitive duties
Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines

Benefits

Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
401(k) match: 50% of your first 8%

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