Supervisor - Airport Operations, Safety

United Airlines•Chicago, IL

About The Position

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Job overview and responsibilities The Safety Supervisor - Airport Operations has primary responsibility to develop, implement and administer the station Airport Operations Safety program. The overall objective is reduction of occupational injuries, minimize aircraft and equipment damage, and to ensure regulatory compliance. In addition, provide oversight and guidance to front line leaders and coworkers in order to maximize and leverage support partnerships with cross divisional operational/hub/station leadership towards accomplishment of safety goals, implementation and maintenance of safety initiatives and to ensure compliance with internal and regulatory agency procedures and standards.

Requirements

High School Diploma, GED or education equivalent required
Two years’ experience working in an airline operational capacity or similar experience
Demonstrated skill in preparing written and verbal communications, working knowledge of Federal Aviation and/or OSHA regulations
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Bachelor’s Degree or 5+ years’ experience in safety preferred
Industrial and/or Occupational Safety
OSHA 10/30
Experience in conflict resolution and decision making and supervising others
Formal cause analysis or investigation training
Strong written and oral communication skills

Responsibilities

Safety Administrative Activities:
Complete all mandatory regulatory and Company required documentation of activities
Attend, support and lead division/unit/group safety meetings, Participate on collateral safety projects
Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station
Safety performance (OSHA, LTI, aircraft damages), Safety Excellence program implementation; Safety Fairs, Annual Audiometric Examinations; Develop strategy and policy to comply with safety mandates locally
Team Leadership Activities :
Oversee the station safety advocates and Line Operation Safety Audit (LOSA) team, Act as facilitator to the station led Safety Action Teams, Act as liaison with Flight Ops, In Flight and Tech Ops safety teams, Engage front-line co-workers to foster a safety culture; participate in briefings, and develop team communications, Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and labor agreements, Lead performance dialogues with front-line employees to review metrics, safety communication boards, and work area hazard logs to ensure safe behaviors, Identify issues and engage in structured problem solving to assist front-line employees in accomplishing work, Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line employees to review metrics, safety boards and safety communications, Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts
Performance Management Activities:
Support and promote Ground Safety Action Program (GSAP) and any action plans requested by GSAP Event Review Committee, Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently
Ensure and support Safety Management System (SMS) Risk Assessments are accomplished for policy and procedure changes at the station, Identify, address and issue appropriate and timely corrective action in accordance with guidelines, Conduct routine investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues, Recognize and document performance, Partner with Business Partner safety leaders to define and address performance impacting shared goals and service delivery to United's customers, Participate in peer, safety and accident review boards
Confront and address inappropriate behavior and performance issues with specific coaching and feedback