Supervisor, Admitting LAK FT Evening

University of California System • Lakewood, CA

74d

About The Position

Under the guidance of the Admitting Director, the Supervisor is responsible for the day to day operations for the department including the PBX area. The Supervisor is responsible for, but not limited to, staff scheduling and staff coaching including progressive discipline. The Supervisor is accountable for the education of staff as it relates to new and/or revised processes and also for the appropriate training of all newly hired staff. It is the duty of the Supervisor to maintain the Patient Registration Director informed of all department operations and opportunities.

Requirements

• 2 years Registration or Business Office experience.
• High School diploma or equivalent.
• Possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Demonstrate customer service skills appropriate to the job.
• Excellent written and verbal communication skills in English.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.

Nice To Haves

• Supervisory or Management experience.
• Previous experience in Emergency Department Registration.
• Medical Terminology.
• Computer and Typing Skills.
• Knowledge of University and medical center organizations, policies, procedures and forms.

Responsibilities

• Oversee day-to-day operations of the department including the PBX area.
• Manage staff scheduling and coaching, including progressive discipline.
• Ensure education of staff regarding new and/or revised processes.
• Train all newly hired staff appropriately.
• Keep the Patient Registration Director informed of all department operations and opportunities.

Benefits

• Medical insurance.
• Sick and vacation time.
• Retirement savings plans.
• Access to discounts and perks.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED