Supervisor Administrative Operations Specialist- Radiation Oncology

VHC Health • Arlington, VA

1d

About The Position

Purpose & Scope: Under direction of the technical manager, supervises front desk and administrative operations within the Radiation Oncology Department, ensuring efficient workflows and delivering high-quality patient care. Responsibilities include leading and mentoring administrative staff, managing scheduling, patient communications, work queues, and EMR system operations (Epic and Aria). The role oversees insurance verification, authorization processing, billing workflows, and appeals while coordinating clinic preparation, chart reviews, referrals, and medical records. Additionally, the supervisor addresses escalated patient concerns, ensures compliance with departmental policies and regulations, manages inventory, and provides administrative support to departmental leadership.

Requirements

• Five years of medical experience is required.

Nice To Haves

• Bachelor's degree in a related field is preferred or equivalent experience in lieu of degree.
• Supervisory experience is preferred.

Responsibilities

• Supervises front desk and administrative operations
• Leads and mentors administrative staff
• Manages scheduling
• Manages patient communications
• Manages work queues
• Manages EMR system operations (Epic and Aria)
• Oversees insurance verification
• Oversees authorization processing
• Oversees billing workflows
• Oversees appeals
• Coordinates clinic preparation
• Coordinates chart reviews
• Coordinates referrals
• Coordinates medical records
• Addresses escalated patient concerns
• Ensures compliance with departmental policies and regulations
• Manages inventory
• Provides administrative support to departmental leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Manager