Supervisor, Administrative - Access Center

Saint Francis Health System

126d

About The Position

This position supervises and coordinates activities of personnel on day, evening, night, weekend, and holiday shifts to maintain continuity of care. The role involves supervising and directing patient admissions, discharges, and transfers, as well as arranging staffing levels according to patient acuities, census, and productivity standards. The individual will assume administrative responsibility for patient areas as assigned and will identify, investigate, and report findings on matters that represent performance improvement opportunities.

Requirements

• Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing.
• Holds or is entitled to hold a diploma or degree from a nursing school.
• Valid multi-state or State of Oklahoma Registered Nurse License.
• BLS and ACLS (or PALS) required.
• 2-3 years related experience and supervisory experience.
• Working knowledge of Microsoft Word, Excel, and Access.
• Effective interpersonal, written, and oral communication skills.
• Ability to integrate the analysis of data to discover facts or develop knowledge, concepts, or interpretations.
• Ability to organize and prioritize work in an effective and efficient manner.
• Ability to be detail-oriented as required in the examination of clinical and numerical data.

Responsibilities

• Reviews staffing patterns, census, and acuity of patients on assigned units to ensure that staffing is consistent with patient needs and productivity standards.
• Observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs.
• Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents.
• Prioritizes effectively to investigate, document and/or report and resolve such matters as appropriate.
• Obtains medications, supplies, and medical records as needed to maintain safe, effective, and efficient care to patients.
• Coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed.
• Ensures compliance with nursing/hospital system policies and procedures.
• Monitors and ensures compliance with infection control, patient safety, and general safety guidelines.
• Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives.
• Communicates effectively to promote positive relations between nursing staff and nursing management team.
• Serves as Incident Commander for disaster situations and drills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees