Supervisor Admin Services II - Kelsey Seybold Clinic - The Woodlands

UnitedHealth Group•Shenandoah, TX

About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Administrative Supervisor provides leadership to administrative and nursing staff working with the SBU. The position reports to the Clinic Administrator or Ambulatory Care Director. The Administrative Supervisor, along with the Clinic Administrator or Ambulatory Care Director is responsible for assuring high quality administrative service to Kelsey-Seybold patients. The position is responsible for implementing standards, policies and procedures formulated and recommended by Kelsey-Seybold Clinic. The position directly supervises administrative staff in small clinics where the Clinic Administrator has responsibility for more than one SBU. In very large clinics (e.g. West and The Main Campus), the Administrative Supervisor may supervise two or more coordinators or large administrative support departments. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School diploma or equivalent
4+ years medical office experience to include the following: face-to-face customer service, cash handling, patient registration, appt scheduling, medical billing, charge entry/capture, experience & knowledge of managed care. 1+ years of medical office supervisory experience. Or 4+ years of KSC Medical Office experience in a Coordinator or Leadership capacity
Basic PC Literacy. Alpha/Numeric Forms Entry
Basic Math ability 10 Key touch
Proven excellent communication and interpersonal skills
Ability to speak, understand and write English
Driver’s License and access to reliable transportation

Nice To Haves

Bachelor Degree in a related field
5+ years of the following; medical insurance/managed care, cash handling, cash close out, and direct face-to-face customer service experience
Microsoft Word & Excel
Bilingual- English / Spanish