Supervisor Accounting Casino- Full Time (Caesars Atlantic City)
About The Position
The Supervisor Accounting Casino role at Caesars Atlantic City involves inspiring and leading a team with a clear direction, demonstrating high commitment and energy. This position requires superior customer service skills and acting as a positive role model, focusing on guest interaction and keeping the team informed of property promotions. The supervisor is responsible for developing skilled employees, setting and enforcing service standards, and holding employees accountable. Key aspects include communicating company expectations (Mission, Vision, Values, policies, procedures, goals), addressing performance issues, coaching for improvement, providing feedback, and using EOS data to enhance the workplace. The role also involves listening to and responding to employees, recognizing performance, and maintaining accurate employee records and timely performance reviews. The supervisor is expected to be a team player, cooperating across departments, and fostering a commitment to internal guests' needs. Caesars Entertainment is a leading gaming brand in Atlantic City, operating Tropicana, Caesars, and Harrah’s Resort. With over 40 years of success, Caesars is committed to exceptional service and memorable experiences, and is the largest employer in Atlantic County, New Jersey, deeply rooted in its community and team members.
Responsibilities
- Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors.
- Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.
- Conveys positive energy and enthusiasm focusing on the guest interaction.
- Keeps team well informed of property promotions and events.
- Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
- Clearly communicates and enforces company expectations including Mission, Vision and Values, policies, procedures, department goals and business strategy.
- Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
- Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
- Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.
- Is a team player, cooperates with employees within the department as well as other departments.
- Takes personal responsibility for creating an atmosphere of commitment to internal guests’ needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
