Supervisor (04359) - 1100 Armory Drive
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About The Position
The position involves conducting pre-planned coaching and mentoring for General Managers (GMs), Assistant Managers (AMs), and crew members. The role requires planning on-the-job coaching objectives before each store visit using a store planning tool, providing suggestive coaching on key operations and management skills, conducting annual performance appraisals, and offering positive, constructive, and actionable feedback. Additionally, the position includes providing professional development and career track mentoring to GMs and AMs. Achieving operational excellence in all stores through a structured approach is essential, which involves reinforcing execution of key company policies, identifying operational gaps in underperforming stores, developing action plans to resolve these gaps, and coordinating field support resources as needed. Financial oversight is also a critical component, including reviewing key financial variables, analyzing operational data, developing executive presentations, and ensuring stores meet operating plans through P/L reviews and quarterly business reviews. The role also requires taking a leadership role in market development activities to drive growth, coordinating with market leaders to develop business plans, executing local store marketing initiatives, and empowering GMs to build community relationships.
