Supervisor(04222) - 2616 A Airline Blvd.

Domino's • Portsmouth, VA

72d

About The Position

The position involves conducting pre-planned coaching and mentoring for General Managers (GMs), Assistant Managers (AMs), and crew members. The role requires planning on-the-job coaching objectives before each store visit using a store planning tool, providing suggestive coaching on key operations and management skills, and conducting annual performance appraisals. The individual will provide positive, constructive, and actionable feedback, as well as professional development and career track mentoring to GMs and AMs. Achieving operational excellence in all stores through a structured approach is essential, which includes reinforcing the execution of key company policies and standards, identifying and diagnosing operational gaps in underperforming stores, and developing formal action plans to resolve these gaps. The role also involves coordinating field support resources as needed.

Requirements

• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organizations

Responsibilities

• Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew
• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
• Conduct Annual Performance Appraisals
• Provide "positive, constructive, and actionable" feedback
• Provide professional development and career track mentoring to GMs and AMs
• Achieve Operational Excellence in all stores using structured approach
• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in underperforming stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
• Review key financial variables as part of store visit "pre-planning"
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews
• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees