Supervior, DSD Delivery

Mondelēz International•Tatamy, PA

18h•$77,600 - $106,700

About The Position

The Supervisor, DSD (Direct Store Delivery) Delivery is a front-line leadership role responsible for the day-to-day tactical execution of branch operations and broader Customer Service & Logistics (CS&L) strategies related to delivery.

Requirements

Bachelor's degree or equivalent experience required.
2-5 years of Logistics experience is recommended but not required.
HSE Essentials & Safety
Warehouse & Transportation Operations
Business Partnering
Customer Centricity
Order to Bill
Warehouse Labor Planning (WPP); Route Composition
Federal / State Regulatory Compliance & Law (DOT, OSHA, Worker’s Compensation, HR Policies)

Responsibilities

Manage daily plans, including order/route management, employee performance, and communication with internal/external stakeholders.
Provide ongoing coaching to delivery drivers, work with customers, and manage standard work processes for the Delivery Pillar.
Schedule routes, conduct ride-alongs, and ensure compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, ELD compliance).
Drive execution against core KPIs across four main categories: Safety, Service, Savings, People
Promote a safety culture, reduce incident/accident rates, ensure successful roadside inspections, conduct DMS meetings, enforce pre- and post-trip inspections, and conduct safety audits.
Ensure delivery efficiencies, accurate order fulfillments, route compliance, and on-time deliveries. Participate in cross-functional meetings.
Manage the Delivery Labor Budget and financial acumen. Approve payroll, drive lowest cost per case through productivity plans, Lean Six Sigma projects, and loss prevention. Identify supply chain opportunities and participate in continuous improvement programs.
Interview, onboard, and develop direct reports through various formats (classroom, OJT, work-with). Coach direct reports on development plans and manage local hourly employees (Union/Non-Union) through coaching, communication, and relationship building.