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As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers. The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements. This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards. Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.