Sup Pharmacy Programs

Health Care Service Corporation•Nashville, TN

1d•Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for supervising and overseeing day-to-day operations of the Stars Pharmacy Call Center involved in resolution of pharmacy issues (Claims, Coding, Pricing, Etc) and data management/reporting on Pharmacy Operations. Ensure issues are resolved in a timely and accurate manner while driving improvements in medication adherence. Work with internal departments and vendors to resolve issues and assist the management team in facilitating efficient and effective outbound call center operations.

Requirements

Bachelor Degree and 2 years business experience OR 6 years business experience including 2 years pharmacy operations experience.
Leadership skills.
Clear and concise written and verbal communication skills.
Analytical and organizational skills and experience consistently meeting deadlines.
PC proficiency including Word and Excel and database experience.

Nice To Haves

2+ years experience in a retail pharmacy, Pharmacy Benefit Management (PBM) or Health Plan setting - HIGHLY PREFERRED.
Demonstrated leadership skills and the ability to develop, train, and coach less experienced team members.
Ability to recognize differences in learning and comprehension with individual staff.
Demonstrate the ability to communicate and motivate positively.