Description Job Summary The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff. Essential Functions Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs. Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization. Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support. Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care. Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation. Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery. Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services. Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations. Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies. Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported. Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards. Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency. Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed. Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction. Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care. Performs other duties as assigned. Complies with all policies and standards.
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Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees