Sunrise General Manager - Sunrise Day Lodge - Summer Seasonal

Guest Services, Inc.

12h • $35 - $35 • Onsite

About The Position

Provide consistently high standard of guest service, including cleanliness, product presentation, organization, cost control, and sales. This is a hands-on position to lead and inspire the supervisor and employees daily. Duties also include overseeing employee housing. This position reports to the Operations Manager.

Requirements

• High School Diploma/G.E.D. equivalent required.
• Ability to utilize POS system and complete daily documents.
• At least 3 years of food service and/or retail experience in related management required.
• Able to learn and use POS system including computerized cash register and credit card terminal.
• Able to successfully complete ServSafe Manager and MAST/TIPS certifications.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally.
• Able to stand for extended periods and climb stairs regularly.
• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English.
• Able to read and write work-related documents in English.
• Physical presence at the job site is essential to perform job duties.

Nice To Haves

• Four-year college degree preferred.
• National Park gift shop and/or food service experience strongly preferred.

Responsibilities

• Ability to actively support ongoing operations in all positions.
• Monitor, problem solve and direct supervisors and associates to ensure efficient and safe completion of all food and retail daily tasks.
• Train, on-board, and schedule staff; to include the EDR and all safety policies.
• Ensure accurate and timely completion of inspections, inventories, staff evaluations, etc.
• Conduct regular pre-shift meetings with all associates ensuring clear and direct communication for the shift.
• Attend and participate in Safety & Environmental meetings and National Park Service inspections.
• Under guidance of Operations Manager and Retail Operations Manager, participate in and provide working direction for pre/post season setup/teardown of unit operations.
• Manage payroll and applicable site-specific budget.
• Assist with employee housing in conjunction with Human Resources Manager. Assist and monitor critical needs in housing with HR support.
• Responsible for operation records such as schedules, payroll, deposits, and daily cash reports.
• Ensure that cash controls standards are met in cash handling and safe accountability ensuring accuracy, organization and security.
• Ensure health and sanitation guidelines are followed and standards are consistently met in F & B units.
• Ensure stock levels are consistently met throughout the operations ensuring availability in product and ease of shopping with strong attention to merchandizing programs.
• Maintain a clean, sanitized and well-organized operation.
• Communicate and interact regularly and professionally with numerous people including Guest Services administrative staff and National Park Service representatives to ensure efficient operation of visitor center.
• Performs such other related duties as directed or required.

Benefits

• Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.)
• Employee Discounts
• Recreation Program
• Employee Assistance Program
• Housing & Meal Plan Available

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED