SUNDANCE HOST/CASHIER

SILVERTON CASINO LLCLas Vegas, NV
2dOnsite

About The Position

Greet guests with a warm friendly smile and take guests to their table with a smile.

Requirements

  • Must have basic math skills, excellent customer service skills, be able to stand, bend, lift and/or walk the duration of the shift.
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States
  • Health Card issued by Southern Nevada Health District
  • Alcohol Awareness Card

Nice To Haves

  • At least one year’s experience with customer service and cash handling is preferred.

Responsibilities

  • Provide guests with menus and extra silverware if needed.
  • Work to coordinate the flow of traffic according to rotation so that the flow of the room is smooth.
  • Maintain complete knowledge of table station numbers.
  • Responsible for notifying management when starting a waitlist, cleaning and checking condition of menus, and organizing host podium.
  • Must be able to operate a Micos (POS) point of sales to accept payments.
  • Receive payments by cash, credit cards, city ledgers, points from player cards, and coupons/vouchers.
  • Take and prepare to-go orders, serve gelato to guests, answer telephone for in-room dining orders, and transfer phone calls.
  • Responsible for balancing cash drawer and all the receipts turned into the cage.
  • Check for proper identification of a guest appearing to be under the age of 35 years old.
  • Other duties as assigned.
  • Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
  • Adhere to all appearance and uniform standards.
  • Maintain an open line of communication with Managers.
  • Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
  • Ability to accept performance feedback in a professional manner.
  • Regular attendance on all scheduled shifts is considered an essential function of the job.
  • Arriving on time for all scheduled shifts is considered an essential function of the job.
  • Other duties as assigned.
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