Summer Intern (Mt Pleasant)

First Reliance Bank•Mount Pleasant, SC

About The Position

We are looking for Summer Interns to join our Mt Pleasant, Florence, Columbia, or Greenville Market! Our Summer Intern position provides the opportunity to work as a Teller in a branch office retail environment or concentrate in a credit administration, operations, or support area of the bank. Position Summary: Functions as a Summer Teller or performs functions that are concentrated in a credit administration, operations, or support area. Responsible for daily tasks with regard to assigned credit administration, operations, or support area. Summer Intern - Teller Job Summary At First Reliance Bank, our Summer Interns do more than handle money; they establish and nurture relationships with our valued customers. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for qualified Summer Interns to join our Mt Pleasant Columbia, Florence, or Greenville SC Offices! The ideal candidate will have familiarity with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community.

Requirements

High school diploma or equivalent
Basic math and computer skills
Cash-handling experience
Excellent communication, customer service, and time-management skills
Ability to pass a background check
Strong dedication to accuracy and efficiency

Responsibilities

Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts
Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, providing answers and assistance with a smile
Publishes daily reports to assist front line bankers in making timely decisions
Performs account investigations as appropriate
Assist with projects as needed
Gather and prepare information as requested
Ensures compliance with record retention requirements
Provides branch and customer support on day-to-day issues.
Demonstrate proper application of compliance regulation
Adhere to all internal and regulatory guidelines
Work with others in a candid and open manner.
Work collaboratively to identify solutions in the best interest of FRB.
Treat others with respect
Share ideas openly with colleagues to find ways to improve the way we do our work.
Provide customers with an enjoyable and positive experience.
Keep promises and commitments and adhere to established customer service standards.
Act with integrity
Respect the privacy rights of customers and associates.
Tell the truth in all communications and do not mislead by commission or omission.
Model a positive attitude for others to emulate.
Apologize when wrong.