Summer Intern - Product Management

IEEE•Piscataway, NJ

About The Position

IEEE is a prominent provider of technical information (including standards, scholarly content, e-books, training, and the like) to leading institutions in the academic, corporate and government markets around the world. The overall purpose of this position is to support the Product Management team in the ideation, design, and management of key IEEE digital products. This position will support product managers who manage existing products, and act as the voice of the customer, with regards to managing and developing products at the IEEE. The intern will work on projects that include supporting the creation of new products, licensing IEEE content, and identifying and acquiring third-party content. The intern will also support the Product Management Team in managing relationships with companies who index and abstract our content, as well as with companies and individuals who license our content or request permission for specialized use of our content. The position will work with other IEEE departments including Product Marketing, Global Sales, Platform Management, Publishing Operations and others.

Requirements

Currently enrolled in a bachelor’s or master’s degree program in a field such as electrical engineering (or related engineering fields), library science, publishing, communications, or marketing.
Proficiency with typical business software including Microsoft Word, Excel, and PowerPoint required
Previous knowledge or desire to learn about the product management profession and the Scholarly Publishing industry in a not-for-profit setting.

Nice To Haves

Past internship experience in a product management, publishing, or research setting desirable.
experience with reporting tools such as Tableau desirable.

Responsibilities

Support the PM team in conducting and documenting customer research and interviews.
Customer satisfaction research
Market research (primary and secondary)
Win-loss analyses
Research, compile and document industry trends, new markets for existing products, competitive analysis, as well as data sources and publication lists in support of business decisions.
Help create an Open Access “Book of Knowledge”
Develop a repository of best practices and shared knowledge to be used by Product Management and other groups
Compile and help analyze citation information to support sales and content acquisition
Create reports to support Open Access, sales, and other business decisions
Support competitive research for IEEE products
Support the evaluation of new markets for existing IEEE products
Create usage and sales reports for existing IEEE products and IEEE’s strategic partners
Complete analysis for existing IEEE products, as well as new product concepts
Content curation for new and existing IEEE products
Journal evaluation and indexing assistance
Respond to permission requests and create documentation for ongoing guidance and reference.
Analyze and document IEEE publications currently being indexed by our partners.
Support planning efforts for IEEE meetings and events related to Product Management
Assist with preparing presentations and documents for IEEE stakeholders, partners, customers and volunteers
Assistance with operational tasks such as tracking content delivery, invoicing, customer service support, etc.