Summer Intern, Operations (25-P&T-500009-026)

DC Water and Sewer Authority • Washington, DC

370d

About The Position

The Learning and Development Operations Intern will focus on organizing and cataloging internal L&D resources, ensuring data accuracy in Oracle, and supporting process documentation efforts. This role will be primarily responsible for cataloging Oracle courses, aligning them with leadership development and succession planning priorities, as well as managing data-related tasks. The intern will also help with creating documentation, such as SOPs and policies, and preparing training materials. In addition, the intern may be exposed to other Human Resource functional areas, including Compensation, Human Resource Business Partners, Labor Relations and Compliance, and Benefits, to gain broader insights into HR operations and strategy.

Requirements

• Strong writing and communication skills.
• Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, data analysis).
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, etc.).
• Strong organizational skills and ability to manage multiple tasks.
• Comfortable with public speaking and presentations.
• Must be currently enrolled fulltime in an undergraduate or graduate program.
• Must have at least 30 credit hours complete.
• Must have a minimum 3.0 grade point average.

Nice To Haves

• Familiarity with Oracle or similar data management software.
• Experience in data entry and reporting.
• Preferred Majors: Business Administration, Human Resources, Communications, Education, Organizational Development, Marketing, or related fields.
• Experience with design tools (e.g., Canva, Publisher).
• Understanding of leadership development or succession planning strategies.

Responsibilities

• Catalog and align Oracle courses with priority skill areas related to leadership development and succession planning.
• Organize and update records in Oracle to ensure accuracy and accessibility.
• Assist in the creation and documentation of SOPs, policies, and guidance documents.
• Prepare visually appealing PowerPoint presentations, training materials, and collateral for team use.
• Support process refinement and improvements within the team, enhancing efficiency and effectiveness.
• Conduct data analysis using Excel to track progress and measure training success.
• Assist in planning and organizing internal events related to L&D, such as trainings or workshops.
• Assist HR teams in various projects related to Compensation, Benefits, and Labor Relations.

Benefits

• Real-world experience on exciting projects.
• Connections with recent college graduates and company leaders.
• Performance of assignments under the direct supervision of a department lead.

What This Job Offers

• Career Level: Intern
• Industry: Administration of Environmental Quality Programs
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees