Port Authority of New York & New Jersey-posted about 1 year ago
$36,670 - $61,506/Yr
Full-time • Intern
New York, NY
Support Activities for Transportation

The Data Analytics internship at the Port Authority of New York and New Jersey offers an opportunity for students to gain hands-on experience in data analysis within the E-ZPass Customer Service team. The role focuses on enhancing customer experience by resolving issues related to E-ZPass accounts and toll bills through data-driven insights and automation.

  • Complete ad-hoc data analysis tasks ranging from gathering, cleaning, and validating data outputs using Excel and Oracle SQL.
  • Create Power BI visuals after gathering stakeholders' requirements.
  • Maintain and improve existing Microsoft Power Automate workflows.
  • Automate workflows using Microsoft Power Automate or Python.
  • Maintain and improve existing team's financial model.
  • Create various new data collection processes.
  • Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester.
  • Major in Business Administration, Computer Science, Information Systems, Data Science/Analytics, Operations Research, or a related field.
  • Beginner to intermediate SQL skills
  • Proficient in technology and basic Microsoft Office platforms
  • Working knowledge of databases
  • Some knowledge of Microsoft Power Automate and Power Apps
  • Excellent analytical and research skills
  • Familiarity with metrics and KPIs is a plus.
  • Hourly rate range of $17.63 to $29.57
  • Ability to opt in to the New York State and Local Retirement System
  • Access to Employee Business Resource Groups
  • Facility Tours
  • Career Panels
  • Social/Networking Events
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