Summer Intern, Data Analyst, Customer Care (25-CC-600003-036)

DC Water and Sewer Authority • Washington, DC

380d

About The Position

The Data Analyst Intern specifically supports data management teams by performing routine tasks such as data entry, data cleaning, and basic analysis. As a summer Intern, we will provide you with a real-world experience on exciting projects, connections with recent college graduates and our company leaders, and performance of assignments under the direct supervision of a department lead. Your essential functions include, but are not limited to: Data Cleanup, Data Validation, Data Entry, Reporting, Collaboration, and Documentation.

Requirements

• Experience using Excel to analyze data and identify anomalies.
• Ability to work as an individual contributor with successful task completion.
• Must be currently enrolled fulltime in an undergraduate or graduate program.
• Must have at least 30 credit hours complete.
• Must have a minimum 3.0 grade point average.
• Strong written and verbal communication skills.
• Attention to detail and ability to spot inconsistencies in data.
• Problem-solving and strategic critical thinking abilities.
• Collaboration skills to work with cross-functional teams.
• Proficient in Excel or Google Sheets.

Nice To Haves

• Experience in data cleaning and data mining.
• Preferred Majors: Business Administration, Computer Science, Data Analytics.
• Advanced knowledge and use of spreadsheets for data mining and analysis.

Responsibilities

• Identify and correct inaccuracies, duplicates, and inconsistencies in customer contact data.
• Verify the accuracy of data entries and update records as necessary.
• Assist in entering new customer contact information into the database.
• Generate reports on data quality and provide insights on areas for improvement.
• Work with cross-functional teams to understand data requirements and ensure data integrity.
• Maintain detailed documentation of data cleanup processes and procedures.

Benefits

• Real-world experience on exciting projects.
• Connections with recent college graduates and company leaders.
• Performance of assignments under the direct supervision of a department lead.

What This Job Offers

• Career Level: Intern
• Industry: Administration of Environmental Quality Programs
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees