Summer Intern - Clinical Delivery SharePoint Organization

Cotiviti

11d•$21•Remote

About The Position

The Clinical Delivery SharePoint Organization Intern will support the Clinical Delivery department by organizing, standardizing, and improving the usability of the department’s SharePoint site. This internship is a short‑term, project-based role focused on inventorying existing content, improving document structure and naming conventions, and enhancing overall accessibility and usability of departmental resources, including expansion of the chatbot capabilities. The intern will collaborate with department leadership and subject matter experts to ensure content is logically organized, current, and aligned with departmental and information governance standards. This role provides hands‑on experience in documentation management, content governance, and cross‑functional collaboration within a healthcare services environment.

Requirements

Currently enrolled in or recently completed a degree program in Business, Communications, Information Systems, or a related field.
Interest and some experience in utilizing AI solutions.
Strong organizational skills and attention to detail.
Familiarity with Microsoft SharePoint and Microsoft 365 tools (Word, Excel, PowerPoint).
Ability to analyze information, identify patterns, and recommend practical solutions.
Strong written and verbal communication skills.
Ability to work independently and manage project‑based tasks in a remote environment.
Ability to organize and synthesize large amounts of information.
Communicating with others to exchange information and clarify requirements.
Problem‑solving and critical thinking.
Interpreting documentation and applying standards consistently.
Ability to manage multiple tasks and meet project timelines.
Strong organizational skills with clear written and verbal communication.
Ability to work independently while collaborating with a distributed team.
Must be able to provide high-speed internet access / connectivity and office setup.
Must be able to provide a dedicated, secure work area.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Repeating motions that may include the wrists, hands, and/or fingers.
Communicating with others to exchange information.
Assessing the accuracy, neatness and thoroughness of the work assigned.
No adverse environmental conditions expected

Responsibilities

Conduct an inventory of existing Client Services SharePoint content, including folders, libraries, pages, and documents.
Assess current organization, naming conventions, version control, and duplication of content.
Collaborate with department stakeholders to understand how content is used and identify gaps or outdated materials.
Propose and implement an improved SharePoint structure, including standardized folder hierarchy and naming conventions.
Reorganize and migrate approved content into the new structure while maintaining data integrity and appropriate access controls.
Archive, flag, or document outdated or duplicate content based on guidance from leadership
Identify and implement enhancements to chatbot functionality.
Assist in developing simple reference materials or guidance (e.g., “how to use this site”) to support long‑term sustainability.
Ensure all activities align with company information governance, data sensitivity, and documentation standards.
Provide a summary of completed work, recommendations, and suggested next steps at the conclusion of the internship.
Complete all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.