Summer Float Teller (temporary)

Greenfield Co-Operative Bank•Greenfield, MA

12d

About The Position

Processes a wide variety of transactions to service customers in conformance with established Bank policies and procedures. Serves the public and promotes good customer relations reflecting the Bank’s community image. Performs all duties in accordance with prescribed regulatory compliance guidelines. Floats between all GCB branches to cover absences.

Requirements

High School Diploma.
Customer contact experience.
Capability to perform basic math procedures.
Excellent communication, problem solving and organizational skills.
High degree of accuracy and attention to detail.
Technologically proficient.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

Provides efficient, effective, and courteous customer service.
Performs a wide variety of transactions including processing deposits, withdrawals, payments, check cashing, sale of bank checks, etc.
Ensures accuracy of actions.
Balances transactions and cash and participate in the branch settlement.
Performs a variety of operational tasks, e.g., check scanning, etc.
Ensures that transactions are processed with the proper documentation in compliance with applicable laws and regulations.
Maintains updated knowledge of the Bank’s products and services.
Makes referrals as appropriate.
Settles and balances the ATM.
Performs a variety of clerical support duties, e.g., answer telephone inquiries, file, etc.
Assists customers with problems on existing accounts.
Perform file maintenance.
Required to work at least 2 Saturdays per month and fill in at any office as needed.
Performs related and unrelated duties as needed.