Summer Conference Assistant - University of Akron

Capstone on Campus Management LLC • Akron, OH

1d • $13 • Onsite

About The Position

The Summer Conference Assistant is responsible for assisting conference operations and various administrative tasks.

Requirements

• High school diploma.
• Current student at the University of Akron
• Demonstrate proficiency in verbal communication.
• Possess strong customer service skills.
• Must have troubleshooting and diagnostic skills.
• Ability to operate basic office equipment including computer, telephone, etc.
• Ability to lift and move furniture on a regular basis.
• Must be able to move/life up to 50 pounds

Responsibilities

• Assist in preparation of conference materials (brochures, flyers, and keys/swipe cards).
• Participate in staff meetings and additional trainings and meetings as assigned.
• Provide customer service and anticipate conference guests’ needs and courteous handling of all Guest issues, including complaints.
• Complete conference check-in and checkouts including keys, walk-throughs, review paperwork to ensure all arrangements are in order.
• Provide front desk coverage as needed
• Report maintenance/custodial concerns and monitoring for unresolved issues in guest rooms and conference buildings.
• Assist with linen packages, including distribution and collection.
• Help maintenance and custodial staff with unit preparation including moving furniture, event equipment set-up and light custodial work.
• Update summer bulletin boards and be sure that they have current information.
• Respond to lock-out assistance and addressing questions/ concerns after hours.
• Provide residence hall tours to prospective students, providing knowledgeable information of RLH operations, facilities, and policies.
• Assist Residence Life and Housing Department for academic year preparation & move in
• Respond to building wide emergency situations as needed.
• Serve on an on-call/duty phone rotation for conference guests and groups
• Abide by, and enforce all University policies and procedures, residence hall policies, and local, state, and federal laws as outlined in the Student Code of Conduct and Residence Hall Handbook.
• Maintaining confidentiality in all matters concerning student/staff discipline and any other matters.
• Other tasks as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED