Summer Associate Internship (Product Manager)

Navy Federal Credit Union • Vienna, VA

121d

About The Position

Navy Federal is seeking a strategic and analytical Summer Associate (Product Manager) to lead the vision and roadmap for some of the customer experiences on our Membership and Deposit Products. In this role, you'll shape long-term product strategy grounded in deep member insights and market trends. You'll work closely with Analysts to leverage both quantitative and qualitative data, and partner with Marketing to ensure alignment between product direction and member engagement strategies. This is a high-impact opportunity for a forward-thinking leader who can translate data into vision, and vision into strategy—helping us deliver meaningful value to the members we proudly serve. Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation. Savings and Deposit Products (SDP) are something that most consumers interact with daily, and our membership is no different. SPD is continuously evolving to maximize engagement from members and team members, taking advantage of data insights, improving processes, and enhancing system capabilities to ensure an optimal member experience. The Summer Associate will partner with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for our members.

Requirements

• Currently pursuing a degree from an accredited college or university with an anticipated graduation date of December 2026 or later.
• Currently pursuing a Bachelor in Business Administration, Management Information Systems, or a related field.
• Effective skills identifying and analyzing business requirements and recommending solutions.
• Experience in problem resolution including determining scope of issue, root cause, and creating well thought out recommendations.
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals.
• Familiarity with Change Management and Agile Methodology.
• Good communication and presentation skills.
• Strong strategic, critical, and analytical thinking skills.
• Knowledge of financial services/payments is a plus.

Responsibilities

• Help define what the product features should be and explain why they are needed.
• Serve as a liaison between key business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives.
• Own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics.
• Analyze business needs to develop and implement solutions in both systems and processes to provide enhanced capabilities.
• Involvement in cross-organizational task groups concerning new systems or products.
• Develop, recommend, and document enhancements to workflows to streamline processes.
• Support the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and delivery.
• Contribute to ensure the Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value.
• Explore the market, conducting market research on product features to understand current and future member needs.
• Identify, communicate, escalate, and resolve project issues and risks to direct management.
• Act as the voice of the internal team member and advocate for the needs of those stakeholders.
• Develop new ideas, initiatives, and recommendations that drive continuous improvement.

Benefits

• Hands-on experience in product management.
• Opportunity to work on impactful projects.
• Networking opportunities within the financial services industry.

What This Job Offers

• Career Level: Intern
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree