Summer Associate Internship (Membership & Deposit Product)

Navy Federal Credit Union • Vienna, VA

127d

About The Position

The Membership & Deposit Product Division (MDP) focuses on creating an exceptional deposit product suite & tool kit to enable our membership to meet their savings and financial goals. This role will be on the Membership & Deposit Product team, which consists of Savings & Checking Operations, Certificate/IRA & Trust Operations, Membership Operations, Survivor Support, and our Business Support team. As a team, we drive forward the product strategy, pricing and servicing of members checking, savings, money marketing, certificate, and IRA products. We are always looking for operational insights and process improvement/efficiency solutions to push forward our member experience and to set our members up for a life of financial success! Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation. Savings and deposit products are something that most consumers interact with daily, and our membership is no different. MDP Operations is continuously evolving to maximize engagement from members and team members, taking advantage of insights that help us in improving processes to ensure an optimal experience. The Summer Associate will work in a flexible hybrid manner and report to leadership at our campus in either Vienna or Winchester, VA or Pensacola, FL.

Requirements

• Currently pursuing a degree from an accredited college or university.
• Anticipated graduation date of December 2026 or later.
• Excellent communication and presentation skills.
• Ability to work independently and think outside of the box.
• Strong strategic, critical, and analytical thinking skills.
• Basic knowledge of financial services/payments is a plus.
• Comfort telling stories with data.

Responsibilities

• Analyzing processes and procedures to identify areas of opportunity.
• Creating recommendations and influencing decision makers.
• Identifying opportunities to create increased process efficiencies and automated solutions.
• Providing operational support and task processing for member requests and product/service maintenance.
• Supporting special projects including business requirements development, process mapping, operational risk assessment, and compliance review.
• Developing and presenting proposals on findings from analysis and research to management.

Benefits

• Flexible hybrid work environment.
• 12-week internship program with impactful projects.

What This Job Offers

• Career Level: Intern
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree