Summer Assistant - IE

James Madison University•Harrisonburg, VA

2d•$15

About The Position

The Summer Assistant will provide support to the office by staffing the front desk, providing positive and professional customer service, assisting with processes such as annual registration for student organizations, supporting fall program planning, contributing to marketing efforts, and more. This role will allow the successful candidates to develop their skills in communication, customer service, organization, and teamwork.

Requirements

The successful candidate must be a full-time undergraduate or graduate student at James Madison University for at least the Fall 2026 semester.
Customer service experience
Clear and professional communication skills (written and verbal)
Organizational skills, including managing tasks or deadlines
Experience using digital tools, such as email, shared documents, or communication platforms
Experience working in an office, team, or collaborative environment

Responsibilities

Assist with the annual student organization registration process, including reviewing submissions and communicating with student organization leaders
Answer and direct phone calls, respond to general inquiries, and assist walk-in guests with questions about student organizations, leadership programs, campus involvement, etc.
Monitor and respond to messages sent to the two main office email accounts, ensuring timely, accurate, and professional communication
Draft and distribute summer newsletters to student organization leaders
Communicate regularly with student organizations and student leaders to share updates, reminders, and resources
Assist with marketing efforts for SLI, including content creation, social media support, and helping execute marketing strategies
Support planning and preparation for fall programs, including Back to School Bash
Participate in special projects and provide general office support as needed
Maintain a welcoming and organized office environment
Perform other duties as assigned to support the mission and operations of the SLI office