About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking a process-oriented Process Quality Control Intern to join our Crozier Global Art Logistics team. In this role, you will be responsible for improving brand consistency and operational professionalism by analyzing client survey results and implementing action plans to fix workflow issues in billing and storage.

Requirements

  • Foundational understanding of supply chain or marketing with an interest in how workflows impact the final client experience.
  • Strong knowledge of G-Suite and the ability to interpret survey data into actionable process improvements.
  • Proven ability in problem-solving and attention to detail, specifically regarding inventory flow and identifying missing process steps.
  • Currently pursuing a degree in Supply Chain, Marketing, or a related field with a focus on product supply services.

Responsibilities

  • Execute an action plan to resolve operational issues based on client survey results and field operative controls to improve the overall client experience.
  • Collaborate with cross-functional teams to audit workflows, specifically regarding storage billing and client experience operations.
  • Ensure compliance with field operative controls and organizational standards to maintain high levels of brand consistency across the art logistics network.

Benefits

  • Flexible work options to support work–life balance.
  • Comprehensive health, wellness, and retirement plans
  • Opportunities for continuous learning
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