Summer 2026 Intern - Salesforce Administration (Memphis, TN)

St. Jude ALSAC•Memphis, TN

48d•Onsite

About The Position

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description Join the team behind one of the most trusted nonprofit brands in the world. ALSAC is the fundraising and awareness organization for St. Jude Children's Research Hospital. Our paid summer internship program offers a unique opportunity to gain hands-on experience while supporting a powerful mission: Finding cures. Saving children. What You'll Experience: Over 10 weeks, you'll be immersed in ALSAC's culture and work alongside passionate professionals. Here's what you can expect: Meaningful Projects that make a real impact Mentorship & Collaboration with teammates and leaders across departments Exclusive Chats with ALSAC's Executive Leadership Team Intern Project where you'll learn design thinking, collaborate with interns, and present to ALSAC's Executive Leadership Team Named one of the Top 100 Internship Programs in the U.S. by WayUp and Yello, this program is designed to be impactful, collaborative, and inspiring. Internship Details: Dates: June 1 - August 7, 2026 Schedule: Full-time, 40 hours/week (Monday-Friday) Pay: $14/hour Location: Headquarters Office in Memphis, TN Application Process: After you submit your application and if eligible, you will be sent an email to complete a virtual video interview from HireVue. Your submission will be reviewed and if you are selected to move forward, you will be contacted for an interview with the hiring manager. Final candidates will be selected by April 1, 2026. For more information, visit stjude.org/alsacintern or contact [email protected]. Internship Focus: The Salesforce Platform Administration team plays a key role in supporting all IT Product teams that rely on Salesforce applications. As an intern, you'll help shape how our organization uses Salesforce by: Collaborating with cross-functional teams to explore and implement new tools and platform extensions. Managing user access and security settings to ensure safe and efficient operations. Partnering with Salesforce to stay ahead of upcoming releases and help troubleshoot platform issues. Supporting the configuration of essential platform-wide tools for security, continuous integration/deployment (CI/CD), and data backup. This is a hands-on opportunity to learn how enterprise-grade platforms are managed, secured, and optimized-while contributing to real-world solutions that impact hundreds of users.

Requirements

Must be currently enrolled as an undergraduate or graduate student at an accredited college/university or May 2026 graduate
Passionate about our mission
Strong organizational skills to manage multiple projects simultaneously
Must be 18 years of age or older

Nice To Haves

Communication skills: Ability to ask questions, document findings, and communicate clearly with team members and stakeholders.
Team collaboration: Willingness to work with cross-functional teams including developers, business analysts, and end users.
Basic understanding of Salesforce/SaaS Platforms: Configuration, navigation, and terminology.
Data management skills: Ability to work with spreadsheets, import/export data, and understand data hygiene principles.
CRM concepts: General knowledge of Customer Relationship Management systems and their purpose.
Basic reporting and dashboards: Ability to create or interpret simple reports and dashboards.
Understanding of user roles and permissions: Awareness of how access is managed in SaaS applications.

Responsibilities

Build an understanding of the Salesforce applications deployed at ALSAC, and the teams that they support.
Support the initiative to improve application security by auditing user provisioning
Support the automation of user provisioning
Participate in efforts to enhance integrations with AI and improved plugin management

Benefits

Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more

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