Summer 2026 Intern - Donor Data Management (Memphis, TN)

St. Jude ALSAC•Memphis, TN

41d•Onsite

About The Position

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description Join the team behind one of the most trusted nonprofit brands in the world. ALSAC is the fundraising and awareness organization for St. Jude Children's Research Hospital. Our paid summer internship program offers a unique opportunity to gain hands-on experience while supporting a powerful mission: Finding cures. Saving children. What You'll Experience: Over 10 weeks, you'll be immersed in ALSAC's culture and work alongside passionate professionals. Here's what you can expect: Meaningful Projects that make a real impact Mentorship & Collaboration with teammates and leaders across departments Exclusive Chats with ALSAC's Executive Leadership Team Intern Project where you'll learn design thinking, collaborate with interns, and present to ALSAC's Executive Leadership Team Named one of the Top 100 Internship Programs in the U.S. by WayUp and Yello, this program is designed to be impactful, collaborative, and inspiring. Internship Details: Dates: June 1 - August 7, 2026 Schedule: Full-time, 40 hours/week (Monday-Friday) Pay: $14/hour Location: Headquarters Office in Memphis, TN Application Process: After you submit your application and if eligible, you will be sent an email to complete a virtual video interview from HireVue. Your submission will be reviewed and if you are selected to move forward, you will be contacted for an interview with the hiring manager. Final candidates will be selected by April 1, 2026. For more information, visit stjude.org/alsacintern or contact [email protected]. Qualifications: Must be currently enrolled as an undergraduate or graduate student at an accredited college/university or May 2026 graduate Passionate about our mission Strong organizational skills to manage multiple projects simultaneously Must be 18 years of age or older Focus Area: The Portfolio Data Management team is responsible for providing a Menu of Services and Relational revenue processing to support in partnership with Relational frontline fundraisers. The team proactively works to ensure all efforts related to portfolio management and data hygiene are accurately reflected in DMS and aids fundraisers, helps navigate initiatives and efforts as it relates to the discovery, cultivation, solicitation and stewardship of assigned donors utilizing good judgment and relational skills.â This team also is also responsible for providing excellent service to donors through various communication channels, including inbound/outbound phone calls and/or e-mails, chat, text etc. using in-depth knowledge of fundraising programs and giving vehicles to deliver excellent customer service skills.

Requirements

Must be currently enrolled as an undergraduate or graduate student at an accredited college/university or May 2026 graduate
Passionate about our mission
Strong organizational skills to manage multiple projects simultaneously
Must be 18 years of age or older

Nice To Haves

Excel
account management
client services
customer services

Responsibilities

Responsible for servicing donors through various channels (including but not limited to phone, email, chat, text and social media) with individuals, businesses, and organizations for fundraising efforts.
Maintains relationships and provides support to donors through various communication channels, including inbound/outbound phone calls and/or e-mails, chat, text etc.
Responsible for basic DMS support by ensuring donor data is entered and maintained accurately to support the achievement of business objectives to strengthen the fundraising efforts of St. Jude in an impactful way.
Will assist with donation processing, tax receipts, letters and acknowledgements.
Coordinates operational initiatives, activities and assists with projects such as but not limited to DMS data clean up and Training Guide Creation in collaboration of the Gift Administration Coordinator team.

Benefits

Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more

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